Privacy policy

Olivia Batt Consulting

Effective Date: December 2025

1. Introduction and Accountability

Olivia Batt Consulting ("we," "us," or "our") is a solo consultancy operated by Olivia Batt based in Ontario, Canada, specializing in Federal and Ontario Pay Equity Consulting, Job Evaluation (JE) services, and Compensation Market Reviews.

As the sole owner and operator, Olivia Batt is accountable for all personal information collected, used, and disclosed in the course of our commercial activities, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

We are committed to the highest levels of confidentiality, particularly regarding the sensitive employee and compensation data we handle.

2. Privacy Contact Information

If you have any questions, concerns, or requests regarding this policy or the handling of your personal information, please contact the Consultant directly.

3. What Personal Information We Collect

We collect information directly from you (website visitors/prospects) and, in the course of providing services, from our corporate clients.

A. Information Collected via Website/Inquiry

This information is collected when you browse our site, contact us, or subscribe to updates.

Contact Information: Name, Email Address,Company Name.
Purpose: To respond to inquiries, schedule consultations, and maintain communication.

Website Usage Data: IP address, browser type, pages viewed, time spent on site.
Purpose: To analyze website performance, improve user experience, and for security.

Correspondence: Records of emails and phone calls.
Purpose:
To maintain a history of communications.

B. Information Collected During Client Engagements

When you formally hire us, we handle sensitive client data (often employee personal information) under strict contractual and professional confidentiality agreements.

Job Information Handled: Job Title, Job Classifications, Organizational Structure, Job Descriptions.
Purpose: Essential for Job Evaluation (JE) and Pay Equity Analysis.

Compensation Data Handled: Salary, Wage, Bonus, Commission, and Benefit details.
Purpose:
Essential for Pay Equity Analysis and Compensation Market Reviews.

Demographic Data Handled: Gender, Employment Status (Full-time/Part-time).
Purpose: Crucial for Pay Equity compliance and analysis.

4. How We Use and Disclose Your Information

We use personal information only for the specific purposes for which it was collected.

A. Core Purposes

Service Delivery:
To provide the Consulting Services requested under a formal client contract (e.g., performing a Pay Equity analysis, conducting Job Evaluations, delivering a Compensation Market Review report).

Legal Compliance: To fulfill legal and regulatory requirements, particularly compliance with the Federal and Ontario Pay Equity Acts.

Communication: To communicate project updates, billing, and other administrative matters.

Business Operations: To manage and operate our business (e.g., billing, security, internal audit).


B. Confidentiality of Client Data

Pay Equity Data:
All client compensation and demographic data is treated with the highest security. Information provided for Pay Equity analysis will only be used for the purposes of the Pay Equity Act and will not be disclosed to third parties unless required by law or explicitly authorized by the client contract.

Market Reviews: Compensation data used for market reviews is typically aggregated and anonymized to ensure that no individual employee or client organization can be identified when compiling market benchmarks.


C. Disclosure to Third Parties

We will not sell or rent your personal information. Disclosure may occur under limited circumstances:

Service Providers:
We may share information with third-party vendors (e.g., website hosting, secure cloud storage) who assist us in operating our business. These parties are contractually bound to maintain confidentiality.

Legal Requirements:
If we are required to disclose information by law, court order, or a regulatory body.

5. Consent and Withdrawal

By interacting with our website, submitting an inquiry, or formally engaging us for services, you consent to the collection, use, and disclosure of your personal information as described in this policy.

Withdrawal of Consent: You may withdraw your consent for future non-essential uses (like marketing emails) at any time by contacting the Consultant. Withdrawing consent for data essential to a contracted service may prevent us from continuing that service.

6. Security and Protection

We use appropriate security safeguards relative to the sensitivity of the information to protect your personal data from loss, unauthorized access, disclosure, or modification.

Measures Include: Secure, encrypted digital storage; strong passwords and strict confidentiality clauses in all client contracts.

7. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purpose(s) for which it was collected or as required by legal or contractual obligations.

8. Your Rights

You have the right to request access to your personal information that we hold and to request that any inaccurate information be corrected. Please contact the Consultant to make a request.

9. Changes to this Privacy Policy

We may update this policy periodically. We will revise the "Effective Date" at the top when changes are made.